As a receptionist you will be the first volunteers to welcome our patients into our food pharmacy clinic. You will coordinate with our team of volunteers to keep track of our patients' attendance, inputting their vital signs, make reminder calls the day of to our patients, as well as playing a role in other vital aspects of our clinic.

• Greeting: Welcoming patients and visitors into the clinic in a friendly & professional manner

• Scheduling: Check-in patients for their food pharmacy appointment on Athena and mark their attendance on the attendance spreadsheet. Mark patients as no-shows if they do not attend food pharmacy appointments. Schedule any appointments that the patients may need during clinic days. 

• Communication: Answering phone calls, taking detailed messages as needed, making appointment reminder calls, responding to patient inquires about the Clinic, and providing healthcare resources

• Data entry: Support with inputting patient vitals into Athena throughout the day. 

• Office Management: Keeping reception area clean and tidy, sanitizing area as needed, supporting with any materials needed for the day. 

• At least 18 years of age

• Vaccinated for Covid

• Can provide proof of a negative TB test within the last 6 months

• Can commit to a minimum of 6 consecutive months volunteering (two, four hour shifts per month) 

• Can commit to in person orientation and trainings at 35 Onondaga Ave, San Francisco

• Preference: Able to speak Spanish

• Confidentiality: Understanding and adherence to HIPAA regulations

• Strong Communication skills

• Ability to maintain professional etiquette during phone calls

• Comfortability using interpreting software to communicate with patients who speak a different language

• Teamwork

• Time management 

• Organization

• Attention to detail

Food Pharmacy Days 

• Every other Saturday

  •  9:30-1pm

• Submit an application

• Follow up via email sending your resume to volunteer@clinicbythebay.org