Frequently asked questions
Even with the Affordable Care Act, more than three million people in California are expected to remain uninsured, 75% of which will be U.S. citizens. Most lack access to insurance because of immigration status, cost Enrollment in the exchange is not year-round, only during certain months.
If an individual qualifies for Medi-Cal, Medicare and Covered California, we will and provide the appropriate referrals. We will continue to provide non-duplicative and coordinated care through our collaborations with the existing safety net systems in both San Francisco and San Mateo counties.
Visits and services are free of charge. We encourage voluntary contributions to assist with operations and supplies. If patients need treatment or services that cannot be provided by Clinic by the Bay, we will assist in finding the needed medical care. We cannot guarantee that services outside Clinic by the Bay will be provided free of charge.
Staying true to the Volunteer in Medicine model, we do not accept private or public health insurance. As part of our eligibility and screening process, staff will assist eligible individuals with enrollment into MediCal and MediCare, as well as educate patients about other programs that are available.
Yes, bilingual staff and interpreters are part of our volunteer workforce to provide care to non-English speaking patients. We have Spanish and Chinese-speaking providers and interpreters available during clinic hours.
Not necessarily. Because the doctors, nurses and other health professionals who work at Clinic by the Bay volunteer their time, we cannot guarantee that you will be able to see the same practitioner each visit.
Clinic by the Bay is about neighbor helping neighbor. The clinic does not rely on government funding and does not accept any insurance. Clinic by the Bay is 100% supported by foundations, corporations, small businesses, and individuals, plus in-kind services and supplies.